Talk10x Technologies Private Limited ("we," "our," "us", "Talk10x") recognizes the importance of maintaining your data privacy.

This Policy explains what we collect, how we use and disclose it, retention, security, your rights, and contact info.

1. Who we are and what we do

Talk10x is a platform for English Communication & Fluency with customized one-on-one classes & courses.

2. What personal data we collect

• Basic details (name, gender, age)
• Contact data (phone, address, email)
• Financial/payment data
• Website usage and technical data
• Recruitment information for tutors

3. How we obtain personal data

• Directly from you (forms, email, sign-ups)
• Website and communications analytics
• During service delivery
• Public sources (e.g., LinkedIn, social media)

4. App Privacy

We do not publicly disclose sensitive user data. We prohibit unauthorized disclosure of non-public contacts. We collect phone and password for login; users can request account deletion at https://talk10x.com/how-to-delete-account. We may use approximate location, app activity, diagnostics, and device IDs to prevent fraud and improve the app.

5. How we use personal data

We process data with consent or other legal bases to provide services, communicate, facilitate website use, recruit, manage payments, notify changes, and restructure our business.

6. Disclosure

We may share with advisors, banks, auditors, or as required by law, with safeguards and where appropriate, your consent.

7. Transfers

We implement safeguards to protect data in accordance with applicable laws.

8. Retention

We retain personal data as necessary for stated purposes. Training sessions may be recorded for quality and training.

9. Security

We apply reasonable physical, technical, and procedural measures. Data is transmitted securely to our servers (api.talk10x.com).

10. YouTube APIs

Users can share videos to their YouTube channels. Use implies acceptance of YouTube Terms of Service. We use YouTube API services and do not store YouTube API data for more than 30 days.

11. Your rights

Contact us at info@talk10x.com for access, copy, correction, deletion, consent withdrawal, or restriction requests.

12. Cookies

We use cookies to improve functionality and tailor information.

13. Contact

Email: info@talk10x.com

14. Updates

This Policy may be updated. Last updated: May 2024.

15. How Google Uses Your Data

Our app uses Google APIs (YouTube Data API v3, Google Drive API). See Google’s Privacy Policy for how Google processes data.